What is the difference between RTO and RPO?

RTO, the recovery time objective, is how quickly a system must be back online after an incident. RPO, the recovery point objective, is how much data — measured in time — you can afford to lose, which is effectively how far back your last usable copy can be. We set both with you for each system and build the plan to hit them, because the two targets drive very different design decisions.

How often do you test the restores?

On an agreed schedule — typically quarterly for full disaster-recovery drills and more frequently for critical databases — with a written report of the results each time. Crucially, we test by actually restoring data, not just confirming a backup job ran, because a backup that completes but cannot restore is worthless and only a real test will reveal it.

Can you protect cloud and SaaS data too?

Yes. We back up cloud workloads and SaaS platforms such as Microsoft 365 and Google Workspace, which most businesses wrongly assume the vendor fully protects. Providers offer only short, limited retention; accidental deletion, a malicious insider, or a compromised account can permanently destroy SaaS data that the vendor will not recover on your behalf.

How quickly can we recover after a disaster?

That is exactly what the RTO defines, and we engineer to it. Recovery speed depends on the system and the investment — a hot standby can fail over in minutes, while restoring a large dataset from offsite storage takes longer. We make the trade-off explicit per system so you know your real recovery time in advance, and we prove it in drills rather than estimating.

What is the 3-2-1 backup rule and do you follow it?

It is the proven principle of keeping at least three copies of your data, on two different types of media, with at least one copy stored offsite. We follow it as a baseline and extend it with immutable and air-gapped copies for ransomware resilience, so that no single failure, human mistake, or attack can take out both your production data and your means of recovery at the same time.

Do you provide documented recovery procedures?

Yes. We document step-by-step runbooks for each recovery scenario, define a clear chain of command, and keep both current as your environment changes. This removes the dangerous dependency on a single expert who happens to be on holiday during the incident, and means anyone on call can execute the plan calmly under pressure.

What happens if a backup job fails?

We monitor every backup job and alert on failures immediately, so a broken backup is caught within days rather than discovered during a disaster when it is far too late. Failed jobs are investigated and fixed as a priority, and we verify the next successful run, so there is never a silent, growing gap in your protection.

Can you work with our existing backup setup?

Usually, yes. We start by assessing what you already have — what is being backed up, how, where the copies live, and whether restores have ever been tested — then close the gaps rather than ripping everything out. Where your current approach is sound we build on it; where it leaves you exposed, we explain the risk clearly and fix it.

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Backup and disaster recovery you can actually rely on

We protect your data with tested backups, rehearsed failover, and ransomware recovery built around the recovery targets your business needs.

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A backup that hasn't been tested is just a hope

Every business backs up something. Far fewer know whether those backups will actually restore under pressure, how long a full recovery would take, or how much data they would lose in the gap between the last good copy and the moment things went wrong. When a server fails, a database is corrupted, or ransomware encrypts a file share, those unanswered questions become very expensive very quickly — and the discovery that a backup job had been silently failing for weeks is the kind of surprise no business survives gracefully.

Techies treats backup and disaster recovery as an operational discipline, not a checkbox. We design your recovery plan around concrete RTO and RPO targets, automate the backups, store copies offsite and immutable so attackers can't destroy them, and — most importantly — rehearse the restore on a schedule so you know exactly what recovery looks like before you ever need it. The goal is not to own backups; it is to be able to recover, on a known timeline, with a known amount of data loss, on the worst day your business will ever have.

The cost of getting this wrong is rarely just the lost data. It is the days of downtime while a team improvises a recovery they have never rehearsed, the customers who leave during the outage, the regulatory and contractual penalties for losing records, and the reputational damage that outlasts the incident itself. Sound disaster recovery turns a potential existential crisis into a managed, bounded event — something you plan for, practise, and walk through calmly rather than panic through.

From recovery targets to a rehearsed plan

Good disaster recovery starts with two honest questions about each system: how long can the business survive without it, and how much recent data could it afford to lose? The answers become your recovery time objective (RTO) and recovery point objective (RPO), and they differ enormously across systems. A customer-facing payment platform may need to be back in minutes with almost no data loss, while an internal archive can tolerate a day. We map these targets system by system rather than applying one blunt policy to everything, because over-protecting low-priority data wastes money and under-protecting critical systems is what causes disasters.

With targets agreed, we engineer a backup architecture that can actually meet them. That means the right backup frequency, the right retention, and — critically — multiple copies stored in separate locations, including offsite and immutable copies that cannot be altered or deleted within their retention window. We follow the well-established principle of keeping multiple copies on different media with at least one held offsite and offline, so that no single failure, mistake, or attacker can wipe out both your production data and your means of recovering it at the same time.

A plan that only exists on paper fails on the day it matters. We document step-by-step recovery runbooks, define a clear chain of command, and then rehearse — running scheduled restore tests and full failover drills so the procedure is proven, the timings are real, and the gaps are found in a drill rather than a crisis. After each test we report what worked, what took longer than expected, and what we changed, so the plan improves over time instead of quietly rotting until the moment you finally need it.

Defending recovery against ransomware

Modern ransomware does not just encrypt your production systems; it actively hunts for and destroys backups first, because attackers know that an organisation which can restore cleanly will never pay. This has changed what a credible backup strategy looks like. A backup that sits online, reachable with the same credentials that protect production, is a backup the attacker can delete. Recovery only survives an attack if at least one copy is genuinely out of reach.

We protect your ability to recover with immutable and air-gapped copies — data written in a form that cannot be modified or deleted for its retention period, and copies isolated from the network and from production credentials. Even an attacker who gains full administrative access to your environment cannot reach back and corrupt those copies. Combined with retention long enough to outlast a dormant intrusion, this means you keep a clean restore point even if malware sat undetected in your systems for weeks before triggering.

Recovery from ransomware is also a careful process, not a single button. We follow clean-restore procedures that bring systems back into a known-good, scanned environment rather than re-importing the infection along with the data. We help establish the order systems come back in, validate integrity before reconnecting to the network, and document the whole sequence in advance — so that on the day, the response is a rehearsed plan executed under control rather than a frantic improvisation while the business bleeds.

What our disaster recovery covers

Tested, verified backups

Automated backups of servers, databases, virtual machines, and SaaS data, with scheduled restore tests that prove every backup is actually recoverable — not just present. We monitor every backup job and alert on failures immediately, so a silently broken backup is caught in days, not discovered during a disaster.

Defined RTO and RPO

We agree your recovery time and recovery point objectives system by system, then engineer and document a plan that meets them. Mapping targets to each system's real importance means critical workloads get the protection they need without over-spending on data that can tolerate a slower recovery.

Failover and continuity

Warm or hot standby environments and documented runbooks let critical systems fail over to a secondary site, keeping the business running through an outage. We size the standby to your RTO so failover is fast enough to matter, and rehearse it so it works when it counts.

Ransomware recovery

Immutable, air-gapped copies and clean-restore procedures mean an attacker who encrypts production cannot reach or corrupt your recovery data. Retention is set to outlast a dormant intrusion, so you keep a verified clean restore point even when malware lurked undetected for weeks.

Offsite and immutable storage

Multiple copies are kept across separate locations, with at least one held offsite and immutable, following the proven principle that no single failure, mistake, or attack should be able to destroy both production and its only backup at once. Geographic separation also protects against site-level disasters.

Cloud and SaaS protection

We back up cloud workloads and SaaS platforms such as Microsoft 365 and Google Workspace, which are not fully protected by the provider's own short retention. Accidental deletion, malicious insiders, and account compromise can all destroy SaaS data the vendor will not recover for you.

Documented runbooks

Step-by-step recovery runbooks and a clear chain of command remove guesswork on the worst day, so anyone on call can execute the plan without depending on one irreplaceable person. The runbooks are kept current as your environment changes and validated in every drill.

Rehearsed recovery drills

We run scheduled restore tests and full failover drills, then report the real timings and any gaps found. Practising recovery is the only way to know your RTO and RPO are achievable rather than aspirational — and the only way to find the problems before they find you.

3-2-1Copies, media, offsite principle

RTO/RPOTargets set per system

ImmutableRansomware-proof copies

ScheduledRestore tests and drills

Frequently asked questions

What is the difference between RTO and RPO?: RTO, the recovery time objective, is how quickly a system must be back online after an incident. RPO, the recovery point objective, is how much data — measured in time — you can afford to lose, which is effectively how far back your last usable copy can be. We set both with you for each system and build the plan to hit them, because the two targets drive very different design decisions.
How do you protect backups from ransomware?: We keep immutable and air-gapped copies that cannot be altered or deleted within their retention window, isolated from production credentials and the network. So even an attacker who gains full administrative access to your environment cannot reach back and destroy your ability to recover. Retention is set long enough to outlast a dormant intrusion that sat undetected before triggering.
How often do you test the restores?: On an agreed schedule — typically quarterly for full disaster-recovery drills and more frequently for critical databases — with a written report of the results each time. Crucially, we test by actually restoring data, not just confirming a backup job ran, because a backup that completes but cannot restore is worthless and only a real test will reveal it.
Can you protect cloud and SaaS data too?: Yes. We back up cloud workloads and SaaS platforms such as Microsoft 365 and Google Workspace, which most businesses wrongly assume the vendor fully protects. Providers offer only short, limited retention; accidental deletion, a malicious insider, or a compromised account can permanently destroy SaaS data that the vendor will not recover on your behalf.
How quickly can we recover after a disaster?: That is exactly what the RTO defines, and we engineer to it. Recovery speed depends on the system and the investment — a hot standby can fail over in minutes, while restoring a large dataset from offsite storage takes longer. We make the trade-off explicit per system so you know your real recovery time in advance, and we prove it in drills rather than estimating.
What is the 3-2-1 backup rule and do you follow it?: It is the proven principle of keeping at least three copies of your data, on two different types of media, with at least one copy stored offsite. We follow it as a baseline and extend it with immutable and air-gapped copies for ransomware resilience, so that no single failure, human mistake, or attack can take out both your production data and your means of recovery at the same time.
Do you provide documented recovery procedures?: Yes. We document step-by-step runbooks for each recovery scenario, define a clear chain of command, and keep both current as your environment changes. This removes the dangerous dependency on a single expert who happens to be on holiday during the incident, and means anyone on call can execute the plan calmly under pressure.
What happens if a backup job fails?: We monitor every backup job and alert on failures immediately, so a broken backup is caught within days rather than discovered during a disaster when it is far too late. Failed jobs are investigated and fixed as a priority, and we verify the next successful run, so there is never a silent, growing gap in your protection.
Can you work with our existing backup setup?: Usually, yes. We start by assessing what you already have — what is being backed up, how, where the copies live, and whether restores have ever been tested — then close the gaps rather than ripping everything out. Where your current approach is sound we build on it; where it leaves you exposed, we explain the risk clearly and fix it.

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Tell us what you run today and we'll map a backup and disaster-recovery plan with tested restores and recovery targets you can hold us to.

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